Jayne Groll is a co-founder and Board Member of the DevOps Institute (DOI). She is also President of ITSM Academy. Jayne carries many IT credentials including ITIL Expert™, Certified ScrumMaster, Certified Agile Service Manager, DevOps Foundation and is a Certified Process Design Engineer (CPDE)™ . Her IT management career spans over 25years in roles across a wide range of industries. Jayne is very active in the ITSM, Agile and DevOps communities and is the author of the Agile Service Management Guide. She is a frequent presenter at local, national and virtual events.
As I have written in previous posts, I believe that IT has accumulated decades of cultural debt that is now due. We are a young industry that grew up in silo neighborhoods, ...
Infor, a leading provider of micro-vertical application suites, has introduced DevOps as part of an initiative to migrate its enterprise application suites to a cloud platform. The significance of this should not ...
Trust is by far the most critical element of a DevOps culture. It is also the most difficult to achieve. IT was not built for trust. The silo structure that is common ...
There has been a growing interest in the Kanban board, a tool that helps teams visualize their workflows, limit work in progress and get more “done”. Kanban Boards are mostly associated with ...
There has been a lot of talk lately about IT’s accumulation of “technical debt’. Technical debt describes necessary work from a prior deployment that was deferred in favor of other tasks. ...
IT has gotten fat – fat silos, fat processes, fat procedures. Adopting DevOps is a great opportunity to look at some of our unhealthy habits and identify where we can eliminate unproductive ...
