Modern Incident and Change Management

Code Ownership Is Key to Accelerate Debugging
App stability is a fundamental part of every app experience. Broadly speaking, app stability is a measurement of the number of total app sessions that are crash-free or the percentage of daily ...

PagerDuty Allies with JFrog to Modernize IT Incident Management
PagerDuty has integrated its IT incident management platform with the continuous integration/continuous delivery (CI/CD) platform from JFrog as part of an effort to streamline troubleshooting of application environments. Steve Gross, senior director ...

How IT Can Use AI To Prepare For Uncertainty
The past year has been unpredictable for businesses – from migrating to remote work to planning for a return to offices to keeping pace with shifting government guidelines. With so much in ...

Three Ways Machine Learning Can Change Incident Management
Incident management for important applications has many connotations, many of them negative. Most are well-deserved. Stress, panic, hurry, urgent, drop-everything, all-hands-on-deck, emergency, to name a few. Typically, there is a critical problem, ...

Blips and Downtime: Incident Management 101
Nothing gets the blood pumping like seeing an IT incident alert flash across the screen. Is the network traffic anomaly a potential intrusion? Are we about to have an outage? Is it ...