Skillsoft Survey Sees AI Driving Increased Need to Retrain IT Teams
More organizations than ever will need to invest in IT training as advances in artificial intelligence (AI) transform roles and responsibilities in the coming year.
DevOps 2024: DevOps Isn’t Dead; Long Live DevOps
Well, it has been quite the year in general and quite the year as it relates to DevOps. As I sit here on the cusp of the 10th year of publishing devopsy.kinsta.cloud, I look back and recognize how much DevOps has grown, evolved, matured and shifted over time. As was the case 10 years ago, […]
Senser Extends AIOps Reach to Manage SLOs and SLAs
Senser is extending the reach of its AIOps platform to include an ability to define and maintain SLAs and SLOs.
ScienceLogic Unveils Revamped AIOps Platform
The ScienceLogic SL1 platform incorporates predictive and generative AI tech the company gained with the acquisition of Zebrium in 2022.
Atlassian Delivers on Generative AI Promise for DevOps and ITSM
Atlassian’s generative AI capabilities are now generally available across its Jira and Confluence suite of tools for managing IT and DevOps workflows.
PagerDuty Previews Generative AI Copilot for ITSM
Under an early access program, PagerDuty, Inc. is making available a tool that brings generative AI capabilities to its ITSM platform.
Immutable Infrastructure: The Next Step for DevOps
For DevOps teams, immutable infrastructure offers a transformative approach to organizational security for companies of all sizes.
IT Service Incidents Are Becoming More Frequent, Survey Says
A Transposit survey found the majority of respondents saw more frequent service incidents that affected their customers over the past 12 months.
The Benefits of Self-Service Infrastructure
Self-service infrastructure offers numerous advantages that help businesses become more efficient and agile.
Atlassian Brings Generative AI to ITSM
Atlassian added generative AI capabilities to Jira Service Management, an ITSM platform built on top of Jira.
DevOps and ITIL Integration: Driving Collaborative Agility in ITSM
Businesses face continuous pressure to deliver high-quality IT services efficiently. One emerging integration to meet these goals is between DevOps and IT service management (ITSM), more commonly known as DevOps+. DevOps+ is becoming more than a trend and has emerged as a powerful collaborative approach to meet these challenges. By combining the strengths of DevOps’ […]
SolarWinds Adds Service Management Platform to Portfolio
SolarWinds has added a service management capability to its portfolio as part of an effort to make it simpler for IT teams to align support services with specific functions. At the same time, SolarWinds has updated its SQL Sentry observability tool for databases and DataOps workflows to add query-level wait statistics along with a revamped […]
Cloud Orchestration and its Impact on DevOps Teams
Cloud orchestration enables organizations and DevOps teams to more easily monitor, control and optimize their cloud environments.
Survey Sees Value But Limited Understanding of Platform Engineering
Platform engineering is emerging as method for managing DevOps at scale, but a survey suggested that many organizations are still not clear on the concept.
BMC Adds Generative AI Capabilities to Helix Management Platform
BMC today revealed it is embedding generative artificial intelligence (AI) capabilities across its BMC Helix service and operations management platforms. BMC CTO Ram Chakravarti said the company is incorporating the open source GPT-J large language models (LLMS) to build generative AI models. Those models are optimized for specific domains using data collected by BMC and […]
Dell Looks to Expand Pool of Available DevOps Expertise
Dell Technologies has quietly launched a training and education initiative to significantly expand the number of IT professionals that have DevOps skills. Brad Maltz, senior director for DevOps and developer relations ecosystems for Dell, said the next era of IT will require IT professionals that understand how to automate the management of application development and […]
Device42 Brings Power and Carbon Emission Tracking to IT Asset Management
Device42 today made available a power and CO2 Summary Dashboard to its agentless platform that employs machine learning algorithms to discover and track IT assets. Raj Jalan, Device42 CEO, said the dashboard makes it possible for IT teams to combine the tracking of assets and associated dependencies with a capability that enables them to reduce […]
Cisco Streamlines Licensing Options for IT Operations Platform
Cisco has reduced the number of licensing options for its Intersight operations platform to two as part of an effort to make the software-as-a-service (SaaS) platform for managing on-premises and cloud computing environments more accessible. In addition, Cisco has added a Cisco UCS X-series Modular System to its portfolio based on a two-socket server configured […]
3 Performance Challenges as Chatbot Adoption Grows
Today, many organizations are starting to use voice or text-enabled chatbots for the first time or already have chatbot systems in place. In fact, Gartner said 25% of organizations are predicted to make chatbots their primary customer communication channel by 2027. This is because consumer behavior has shifted to primarily digital interactions and away from […]
BMC Extends Scope of ServiceOps Initiative
At the BMC Exchange conference this week, BMC revealed it has updated its Helix IT service management (ITSM) platform to include mapping and discovery capabilities. Those updates make it simpler for cross-functional teams to correlate incidents, alerts and data and pinpoint root causes faster. In addition, BMC is now applying pre-trained artificial intelligence (AI) models […]
OpenText to Create Software Powerhouse – Acquires Micro Focus for $6B
OpenText this week announced it will acquire Micro Focus for $6 billion. The acquisition is part of an effort to reinvigorate a broad portfolio of information management, application development and testing, integration and cybersecurity platforms by accelerating the rate at which they are transitioned to OpenText’s managed private cloud. The acquisition is expected to close […]
Kyndryl Aligns with Microsoft in the Cloud
Following its spinout from IBM, Kyndryl has allied with Microsoft to increase the scope of IT services it provides on the Azure public cloud. Stephen Leonard, leader of global alliances and partnerships for Kyndryl, said that as part of this initiative, Kyndryl will be expanding the scope of the services it provides to both organizations […]
BMC Looks to Advance ServiceOps Approach to Managing IT
During an online BMC Exchange event, BMC announced it expanded its portfolio of IT management offerings as part of an ongoing effort to unify traditional IT service management and DevOps processes under an integrated ServiceOps framework. The latest additions to the BMC portfolio includes an update to its Control-M workload automation platform that adds observability […]