ChatOps – Managing Operations in Group Chat

Increase efficiency with ChatOps, an approach that helps IT teams collaborate and perform daily actions from a unique, turbocharged chatroom. With this 75-page report, you’ll learn how your team can query information, work together on solutions, enter commands with bots and scripts, and comment on the work—all in one place and in real time.

Author Jason Hand takes you through key ChatOps concepts and technologies, as well as the challenges you need to consider as you start to use persistent group chat as your operational interface. You’ll learn how ChatOps can provide people throughout your department and organization with the context they need to understand how—and why—their operations are evolving.

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