Almost all companies are modernizing their IT infrastructure to remain competitive, with the focus firmly on migration to the cloud and the use of dynamic infrastructures. In a recent Trends in IT Ops 2021 survey, more than 160 IT professionals were asked how the implementation of IT strategies affected their day-to-day work. The results provided an impressive insight into the current work priorities of system administrators and IT Ops in general.
According to the survey, most administrators believe that monitoring cloud (79%) and container (73%) environments will take on a more important, or much more important role for them in the future. Additionally, 59% of those surveyed agree that their job role has evolved over the years due to cloud computing and containerization.
Not all IT Teams are Equal
However, the data also shows that the changes are not affecting every IT team equally. For example, 37% of all respondents say that cloud solutions are not relevant—or less relevant to them on a day-to-day basis. This response shows that on the one hand, system administrators see cloud computing as an essential topic. However, on the other, the impact in practice is not felt to the same extent by every administrator. These responses show that not every administrator has to deal with cloud platforms on a day-to-day basis, with some being ‘siloed’ into dedicated teams that may not interact with the broader corporate cloud strategy. In addition, not every organization has fully committed to the cloud, with some finding their migration hindered by applications that are not suited to cloud migration.
In the survey, 45% of respondents also said they believe the importance of monitoring physical infrastructure will not change in the next few years. However, 43% believe that monitoring physical systems will become more important or much more important. Conversely, a mere 1% replied that they thought physical infrastructure monitoring was less critical.
Taken together, these responses demonstrate that, despite the excitement around the cloud, many organizations take a hybrid approach to infrastructure. IT Ops and administrators recognize the importance of monitoring cloud systems and dynamic assets while, at the same time, the monitoring of local systems remains relevant or is even expected to gain in relevance.
Network Management and Automation
Cloud and containers enable faster growth of IT environments and promote digitalization. However, they also lead to a sharp increase in data traffic and more complex networking of systems. As a result of these changes, the demands on local networks are growing. This increasing demand demonstrates the importance of network management tools. 81% of respondents said that solutions in this area are relevant, or very relevant to them in their day-to-day work.
This year, the move to a home office joined the trend towards migration to the cloud, containers, and network monitoring. In the wake of the COVID-19 pandemic, many IT departments had to adapt their infrastructure to allow employees to work from home offices. However, most administrators were relatively stress-free, with 54% saying they had no trouble adapting infrastructure to meet remote work requirements.
Automation is also a key issue. For example, 81% of all respondents say projects that deliver deployment and configuration automation have been relevant in their organizations in the past 12 months. In addition, 92% say that automation tools are relevant, or very relevant to them on a day-to-day basis.
Cloud, Containers and COVID
The Trends in IT Ops 2021 survey shows that system administrators are concerned with cloud computing and containers and several other topics. In addition, most administrators recognize the increasing importance of monitoring cloud environments and containers. That said, administrators continue to see monitoring networks and other physical infrastructure assets as critical, and some system administrators see increasing importance in monitoring this vital area.
In addition to the topics outlined here, respondents also provided feedback on topics such as virtualization, application performance monitoring and network management.