Company doubles down on open source commitment with New Relic Instant Observability, an open catalog of 400+ quickstarts to help engineers instrument, dashboard and alert their entire stack

Leading enterprise technologies such as Cribl, Fastly, Gigamon, Kentik, Lacework and Trend Micro contribute to accelerate adoption of observability by all engineers

San Francisco, CA – October 13, 2021 – New Relic (NYSE: NEWR), the observability company, today launched New Relic Instant Observability (I/O), an open source ecosystem of quickstarts to empower all software engineers to instrument, dashboard and alert their entire technology stack in minutes. As part of New Relic’s commitment to make observability an open, data-driven and daily practice for every engineer, New Relic I/O offers end-to-end integrations with 400+ cloud services, open source tools and enterprise technologies, contributed and maintained by the community. The launch features contributions from partners such as Cribl, Fastly, Gigamon, Kentik, Lacework and Trend Micro to bring the power of the world’s leading technologies to engineers everywhere, no matter the technology or use case. New Relic I/O is available as part of New Relic’s generous free pricing tier, so every engineer can get started without talking to sales or providing a credit card.

According to New Relic’s 2021 Observability Forecast, while most engineers and developers are familiar with observability, there’s a huge gap in adopting the practice: only 26% of respondents have a mature observability practice, and the most commonly cited barriers to observability success are lack of resources (38%) and skill gaps (29%). New Relic I/O addresses this gap by introducing an ever-expanding, open ecosystem of knowledge-focused resources that codifies the collective experience of the world’s observability experts and practitioners to help engineers around the world unlock the power of their data faster. 

Continuing New Relic’s Commitment to “Open” Observability 

Today’s news reinforces New Relic’s commitment to making observability a daily best practice for every engineer by continuing their investment into the global open source community. In the last 12 months, New Relic open sourced 10+ years of agents R&D, standardized on OpenTelemetry, and contributed Pixie to the Cloud Native Computing Foundation (CNCF). New Relic I/O is the continuation of this strategy to dramatically reduce the barrier for engineers to embrace observability to plan, build, deploy and run the great software that underpins flawless digital experiences for their customers, employees, partners and suppliers. 

“As part of our developer-first strategy and commitment to open source and open communities, we’re proud to introduce a new open ecosystem to help all software engineers embrace observability as a data-driven approach and daily practice through a vibrant community of telemetry data sources, dashboards and alert configuration quickstarts,” said New Relic CEO Bill Staples. “We’re honored to launch with an ever-expanding group of industry-leading partners who will help us honor our commitment to make observability available for all so every engineer can instantly observe any hardware or software systems, cloud service, SaaS, IoT device or application in seconds.”

“Over the coming years we anticipate thousands of telemetry sources, pre-built dashboards and quickstarts will be curated from the engineering community and consumed by millions of engineers who need telemetry data to make better decisions across the software lifecycle. Only New Relic is committed to this kind of open ecosystem approach to observability,” added Staples.

Unlike other exchanges that only focus on instrumentation, New Relic I/O introduces an open hub of 400+ quickstarts that moves beyond just instrumentation with pre-built dashboards, alert configurations, user guides and documentation to help software engineers get started with observability via a guided install process. Additionally, New Relic I/O is a community built by the world’s leading observability experts, and each contribution is reviewed by New Relic. Users and partners can easily add new contributions, improve existing quickstarts and provide suggestions to the quickstart repository at any time.

Access Instant Observability for Leading Partner Technologies

As part of New Relic’s commitment to providing open observability, the launch features quickstart contributions from Cribl, Fastly, Gigamon, Kentik, Lacework and Trend Micro to enhance the understanding of application performance in the context of every engineer’s daily workflow. Additionally, New Relic is introducing quickstarts for cloud services, open source tools and enterprise technologies, including Kubernetes, Istio, Apache and Cassandra, so every engineer can get a customized observability view based on their preferred tools and specific use case. 

• Cribl is the observability pipeline company that lets customers parse and route any type of data. The Cribl quickstart allows you to get immediate visibility into your entire environment right from New Relic One without the need to create your own dashboards and alerts—simplifying your workflows and reducing time to value.
• Fastly is an edge cloud platform that enables its customers to create great digital experiences quickly, securely, and reliably. With the Fastly CDN quickstart, you can monitor key metrics from Fastly’s content delivery network that can help you improve service reliability and ensure great online experiences for end users.
• Gigamon is the cloud visibility company. The Gigamon Hawk hybrid-cloud visibility and analytics platform provides access to – and extracts intelligence from – all network traffic. The Gigamon quickstart delivers advanced security capabilities that offer network detection and response to advanced threats, including shadow IT activities, crypto-mining and torrent activities, SSL cipher versions and expiration dates across both managed and unmanaged hosts, such as IoT/OT and containers.
• Kentik is the network observability company. The Kentik quickstarts help network and development teams quickly identify and troubleshoot application performance issues correlated with network traffic performance and health data.
• Lacework is a data-driven security platform for the cloud that can collect, analyze, and accurately correlate data across an organization’s AWS, Azure, GCP and Kubernetes environments, and narrow it down to the handful of security events that matter. The Lacework quickstart bridges the gap between observability and security teams, and integrates with New Relic’s database to surface security events and alerts directly in New Relic One. 
• Trend Micro is a global cyber security leader. The Trend Micro Cloud One quickstart ingests Cloud Security Posture Management (CSPM) data from Conformity into New Relic One to contextualize and correlate it with workload telemetry data, delivering AI-powered visualizations and quick insights. This allows security and cloud teams to immediately take action in improving their security and compliance postures.

“Cloud security has the same core tenants as observability—organizations need speed, automation, and context. Whether you’re proactively identifying vulnerabilities or trying to find the root cause and impact of a breach, you need to streamline as much as possible,” said Lacework President and CRO Andy Byron. “Our cloud security solution coupled with New Relic’s comprehensive observability capabilities provides our joint customers with a seamless and consistent experience between DevOps and security use cases. Together we’re bridging the gap between software delivery and security—providing deeper visibility, shared context and efficiency—all while not inhibiting your development speed.”

New Relic Instant Observability is generally available today as part of the New Relic One platform. Users can browse all quickstarts in New Relic I/O today. For more information, visit newrelic.com or read our blog.

Comments on the News

Clint Sharp, co-founder and CEO at Cribl

“Enterprises today are caught between the fleets of existing deployed agents, dozens of next-generation and legacy protocols, and their dreams of ubiquitous observability. With our partnership with New Relic, customers can easily onboard data from anywhere into New Relic – giving them full visibility to observe and secure every application.”

Simon Wistow, co-founder and vice president of strategic initiatives at Fastly

“Fastly is uniquely built to offer greater control and reliability, supporting faster sites and apps, high-quality streaming and real-time visibility—all in our agile, API-first platform. With Fastly’s powerful edge cloud and New Relic’s industry-leading cloud-based observability platform, businesses can correlate data from all other services to get a holistic, real-time view of their network while developers get the tools they need to build and deploy the most groundbreaking apps—all optimized for speed, security and scale.”

Michael Dickman, Chief Product Officer at Gigamon

“We share New Relic’s vision for an open ecosystem empowered by rich telemetry. Gigamon extends this vision to security use cases for hybrid- and multi-cloud infrastructure. By providing 5,000+ metadata attributes, for example, customers enhance their full security stack to go deep into the application communications of VM, container, and bare metal workloads. New Relic quickstarts make it easy to visualize Gigamon flow and metadata, complementing log- and metric-based observability. Gigamon ThreatINSIGHT completes the picture by using this network visibility to detect, investigate, and respond to threats from crypto-mining to beaconing.”

Avi Freedman, co-founder and CEO at Kentik

“The lack of integrated application and network observability continues to claim a high toll in latency and downtime. Even the companies with well-budgeted IT teams are exposed to user experience impact when they do not have a unified view of their environments. Through our expanded partnership with New Relic, we’re helping network and development teams quickly identify and troubleshoot application performance issues correlated with network traffic, performance and health data, and ultimately make services more reliable.”

Wendy Moore, vice president of product marketing at Trend Micro

“Architecting a security observability strategy is becoming increasingly important as cloud builders rapidly take advantage of high-velocity cloud architectures. By leveraging our security services platform with New Relic One, we are providing our joint customers comprehensive visibility into their cloud risk posture, providing valuable insights to respond better to vulnerabilities.” 

About New Relic

The world’s best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. New Relic One is the most powerful cloud-based observability platform built to help organizations create more perfect software. Learn why developers trust New Relic for improved uptime and performance, greater scale and efficiency, and accelerated time to market at newrelic.com.

Forward-looking statements

This press release contains “forward-looking” statements, as that term is defined under the federal securities laws, including but not limited to statements regarding the availability and access to New Relic I/O, and our expectations of the increase in telemetry sources, prebuilt dashboards and quickstarts that will be curated from the engineering community over the coming years,  including any anticipated benefits, results and future opportunities related thereto. The achievement or success of the matters covered by such forward-looking statements are based on New Relic’s current assumptions, expectations, and beliefs and are subject to substantial risks, uncertainties, assumptions, and changes in circumstances that may cause New Relic’s actual results, performance, or achievements to differ materially from those expressed or implied in any forward-looking statement. Further information on factors that could affect New Relic’s financial and other results and the forward-looking statements in this press release is included in the filings New Relic makes with the SEC from time to time, including in New Relic’s most recent Form 10-Q, particularly under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” Copies of these documents may be obtained by visiting New Relic’s Investor Relations website at http://ir.newrelic.com or the SEC’s website at www.sec.gov. New Relic assumes no obligation and does not intend to update these forward-looking statements, except as required by law.