DevOps.com

  • Latest
    • Articles
    • Features
    • Most Read
    • News
    • News Releases
  • Topics
    • AI
    • Continuous Delivery
    • Continuous Testing
    • Cloud
    • Culture
    • DataOps
    • DevSecOps
    • Enterprise DevOps
    • Leadership Suite
    • DevOps Practice
    • ROELBOB
    • DevOps Toolbox
    • IT as Code
  • Videos/Podcasts
    • Techstrong.tv Podcast
    • Techstrong.tv - Twitch
    • DevOps Unbound
  • Webinars
    • Upcoming
    • Calendar View
    • On-Demand Webinars
  • Library
  • Events
    • Upcoming Events
    • Calendar View
    • On-Demand Events
  • Sponsored Content
  • Related Sites
    • Techstrong Group
    • Cloud Native Now
    • Security Boulevard
    • Techstrong Research
    • DevOps Chat
    • DevOps Dozen
    • DevOps TV
    • Techstrong TV
    • Techstrong.tv Podcast
    • Techstrong.tv - Twitch
  • Media Kit
  • About
  • Sponsor
  • AI
  • Cloud
  • CI/CD
  • Continuous Testing
  • DataOps
  • DevSecOps
  • DevOps Onramp
  • Platform Engineering
  • Sustainability
  • Low-Code/No-Code
  • IT as Code
  • More
    • Application Performance Management/Monitoring
    • Culture
    • Enterprise DevOps
    • ROELBOB
Hot Topics
  • Technical Debt? No Sweat!
  • Technical Debt is Inevitable. Here's How to Manage It
  • Report Surfaces DevOps Challenges for Mobile Applications
  • Microsoft’s 9th Outage in 2023 ¦ RISE of RISC-V ¦ Meta Ends WFH
  • What’s Hot in DevOps | Predict 2023

Home » Features » ServiceNow Adds Lightstep Notebooks to Visualize Observability Data

ServiceNow Adds Lightstep Notebooks to Visualize Observability Data

Avatar photoBy: Mike Vizard on June 27, 2022 Leave a Comment

ServiceNow today added a visualization tool to its Lightstep observability platform that will make it simpler for DevOps teams to correlate metrics, logs and traces.

Ben Sigelman, general manager for Lightstep at ServiceNow, said Lightstep Notebooks will make it easier for DevOps teams to make sense of the massive amounts of data collected by the observability platform.

Cloud Native NowSponsorships Available

Lightstep Notebooks is an extension of the Change Intelligence analysis engine that ServiceNow already makes available within an observability platform it acquired in 2021.

Included with Lightstep Notebooks are a set of ad hoc charts that include access to heat maps and time-series data with trace exemplars using the database at the core of the Lightstep observability platform.

An instantly generated investigative path also makes it simpler to identify the root cause of any issue, and each instance of Lightstep Notebooks can be shared with other members of the IT organization via an embedded link. Finally, 100% of trace data can be retained for up to three days.

Sigelman said the ability to share Notebooks via embedded links will also help bridge the divide between DevOps and IT service management (ITSM) teams that often need to collaborate to resolve an IT issue.

Naturally, the level of collaboration between those teams tends to vary widely by organization. However, as DevOps best practices are more widely embraced, the number of organizations that are trying to achieve that goal continues to steadily increase. Earlier this year, ServiceNow added an incident response offering to orchestrate on-call escalation, group alerts and provide analytics in further pursuit of that goal.

Observability platforms aggregate the collection of logs, metrics and traces in a way that makes it possible for DevOps teams to query that data. The goal is to make it easier for DevOps teams to both identify the root cause of an IT issue and pinpoint any anomalies that might disrupt an application environment. The goal is to eliminate the need to convene a “war room” meeting that requires IT teams to suffer through the painstaking process of elimination to identify the root cause of an issue.

Of course, before an IT environment can be observed, it needs to be instrumented. Thanks to advances in the form of open source agent software being advanced via the OpenTelemetry project managed under the auspices of the Cloud Native Computing Foundation (CNCF), it’s becoming less costly to instrument IT environments. That’s especially critical at a time when more DevOps teams are deploying microservices-based applications that are more complex to manage than legacy monolithic applications. While generally more resilient, the dependencies that exist between the microservices that make up an application can be difficult to identify without the aid of an observability platform.

As a core DevOps tenet, the need for observability and instrumentation has always been apparent. The challenge has been finding the best way to achieve that at an acceptable cost, Fortunately, there is now no shortage of observability platforms. The only remaining issue is to determine which one best fits within the construct of the organization’s defined DevOps workflow.

Recent Posts By Mike Vizard
  • Report Surfaces DevOps Challenges for Mobile Applications
  • Atlassian Advances DevSecOps via Jira Integrations
  • PagerDuty Signals Commitment to Adding Generative AI Capabilities
Avatar photo More from Mike Vizard
Related Posts
  • ServiceNow Adds Lightstep Notebooks to Visualize Observability Data
  • ServiceNow Acquires Lightstep to Gain Observability Platform
  • ServiceNow to Acquire Lightstep, Combining Next-Generation Observability with the World’s Leading Enterprise Digital Workflow Platform
    Related Categories
  • Application Performance Management/Monitoring
  • DevOps and Open Technologies
  • DevOps Toolbox
  • Features
  • News
    Related Topics
  • ITSM
  • LightStep
  • observability
  • open source
  • ServiceNow
Show more
Show less

Filed Under: Application Performance Management/Monitoring, DevOps and Open Technologies, DevOps Toolbox, Features, News Tagged With: ITSM, LightStep, observability, open source, ServiceNow

« DevOps Connect: DevSecOps — Building a Modern Cybersecurity Practice
Quality Is a Top Challenge for Data-Driven Projects »

Techstrong TV – Live

Click full-screen to enable volume control
Watch latest episodes and shows

Upcoming Webinars

ActiveState Workshop: Building Secure and Reproducible Open Source Runtimes
Thursday, June 8, 2023 - 1:00 pm EDT
DevSecOps
Monday, June 12, 2023 - 1:00 pm EDT
Interactive Workshop: 2023 Kubernetes Troubleshooting Challenge
Wednesday, June 14, 2023 - 9:00 am EDT

GET THE TOP STORIES OF THE WEEK

Sponsored Content

PlatformCon 2023: This Year’s Hottest Platform Engineering Event

May 30, 2023 | Karolina Junčytė

The Google Cloud DevOps Awards: Apply Now!

January 10, 2023 | Brenna Washington

Codenotary Extends Dynamic SBOM Reach to Serverless Computing Platforms

December 9, 2022 | Mike Vizard

Why a Low-Code Platform Should Have Pro-Code Capabilities

March 24, 2021 | Andrew Manby

AWS Well-Architected Framework Elevates Agility

December 17, 2020 | JT Giri

Latest from DevOps.com

Technical Debt? No Sweat!
June 8, 2023 | Lee Altman
Technical Debt is Inevitable. Here’s How to Manage It
June 8, 2023 | Bill Doerrfeld
Report Surfaces DevOps Challenges for Mobile Applications
June 7, 2023 | Mike Vizard
Microsoft’s 9th Outage in 2023 ¦ RISE of RISC-V ¦ Meta Ends WFH
June 7, 2023 | Richi Jennings
Supercharging Ansible Automation With AI
June 7, 2023 | Saqib Jan

TSTV Podcast

On-Demand Webinars

DevOps.com Webinar ReplaysDevOps.com Webinar Replays

Most Read on DevOps.com

No, Dev Jobs Aren’t Dead: AI Means ‘Everyone’s a Programmer’? ¦ Interesting Intel VPUs
June 1, 2023 | Richi Jennings
Revolutionizing the Nine Pillars of DevOps With AI-Engineered Tools
June 2, 2023 | Marc Hornbeek
Friend or Foe? ChatGPT’s Impact on Open Source Software
June 2, 2023 | Javier Perez
Logz.io Taps AI to Surface Incident Response Recommendations
June 1, 2023 | Mike Vizard
Chronosphere Adds Professional Services to Jumpstart Observability
June 2, 2023 | Mike Vizard
  • Home
  • About DevOps.com
  • Meet our Authors
  • Write for DevOps.com
  • Media Kit
  • Sponsor Info
  • Copyright
  • TOS
  • Privacy Policy

Powered by Techstrong Group, Inc.

© 2023 ·Techstrong Group, Inc.All rights reserved.