Tag: IT service desk

Sparkhound Unveils Pop-Up Service Desk

Mike Vizard | February 7, 2020 | IT service desk, IT support, IT teams, managed services

Sparkhound, a provider of managed IT services, has launched a Pop-Up Service Desk designed to augment the existing capabilities of internal IT teams during a major transition. Chris Kimmel, managing director for ...

5 Ways to Ensure IT Service Desk Agility

contributor | October 14, 2016 | agile, interactions, IT department, IT service desk, IT service management, Productivity, teams

The agile approach is everywhere. Born in the software development world, agility means adaptive planning, ongoing development and continuous improvement. Rapid and flexible response to change is critical. It is not surprising ...