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Tag: support

develpopers, software, culture

Why You Need to Empower Your Developers

Avatar photoCorey Hulen | September 20, 2022 | culture, developers, empowerment, software, support
In recent years, the demand for software developers worldwide has increased. However, in 2020, when the pandemic hit, many CIOs pulled back considerably on their IT spending. This trend has quickly reversed ...
OpenSSF open source

Get Support for Rocket Open Source Languages

Avatar photoCoreen Wilson | February 12, 2021 | legacy system, mainframe security, Mainframe support, open source, Rocket Software, support, z/OS
Ready to learn more about support options for Rocket open source tools? All Rocket maintenance contracts include new versions, releases, modifications, service packs, access to the Rocket Customer Portal, chat, 24x7 phone ...
Native Docker for Windows Arrives: Are Containers Finally Serverless?

Native Docker for Windows Arrives: Are Containers Finally Serverless?

Avatar photoChris Tozzi | September 27, 2016 | container, devops, docker, linux, microsoft, serverless, support, windows, Windows Server 2016
Is Docker finally ready for the age of serverless computing? That's the message from the announcement this week of native Docker container support for Windows Server 2016. If you've been following Docker ...
DevOps and IT Support: 4 Principles to Keep Your Team Ahead of the Curve

DevOps and IT Support: 4 Principles to Keep Your Team Ahead of the Curve

Avatar photocontributor | December 9, 2015 | automation, culture, support
Here’s the million-dollar IT question: what is DevOps and why does it matter to IT support? Short answer: DevOps advocates collaboration between Development and IT Operations. It’s about constant communication, breaking down silos ...
Benefits for the Product Team in Working Support Cases

Benefits for the Product Team in Working Support Cases

Avatar photocontributor | August 5, 2015 | product development, support
An increasingly popular practice that’s being adopted by DevOps groups are developers working regular shifts in front line support. The thinking behind this exercise is pretty sound. When exposed to the real ...

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