Tag: support

Native Docker for Windows Arrives: Are Containers Finally Serverless?

Chris Tozzi | September 27, 2016 | container, devops, docker, linux, microsoft, serverless, support, windows, Windows Server 2016

Is Docker finally ready for the age of serverless computing? That's the message from the announcement this week of native Docker container support for Windows Server 2016. If you've been following Docker ...

DevOps and IT Support: 4 Principles to Keep Your Team Ahead of the Curve

contributor | December 9, 2015 | automation, culture, support

Here’s the million-dollar IT question: what is DevOps and why does it matter to IT support? Short answer: DevOps advocates collaboration between Development and IT Operations. It’s about constant communication, breaking down silos ...

Benefits for the Product Team in Working Support Cases

contributor | August 5, 2015 | product development, support

An increasingly popular practice that’s being adopted by DevOps groups are developers working regular shifts in front line support. The thinking behind this exercise is pretty sound. When exposed to the real ...