Frank is an award-winning technology journalist and IT industry analyst, with extensive experience as a business consultant, editor, author, and blogger. Frank works with both technology startups and established technology ventures, helping them to build channel programs, launch products, validate product quality, create marketing materials, author case studies, eBooks and white papers.
Truth be told, there are dozens of different frameworks in existence and all have their unique perspectives on how a project is managed and executed. Frameworks such as Agile, ITIL, lean, cobit, ...
The Feb. 28 release of the ITIL Foundation ITIL 4 Edition book illustrates that big changes are coming to ITIL, bringing fear, uncertainty and doubt to those who have invested in ITIL ...
The Feb. 28 release of the ITIL Foundation ITIL 4 Edition book is proof positive that other service management frameworks have impressed the folks who brought the latest iteration of ITIL to ...
It is difficult to dispute the importance that the ITIL (Information Technology Infrastructure Library) approach has had on the world of ITSM (IT service management). After all, the best practices established by ...
