Tag: itil

ServiceNow this week, as part of a massive Paris update to its core software-as-a-service (SaaS) platform for managing IT operations, has extended its DevOps integration efforts by adding connectors for Microsoft Azure ...

ServiceNow has acquired Sweagle, a provider of a repository for collecting configuration data that makes it easier to manage IT environments at scale. RJ Jainendra, vice president and general manager of DevOps ...

ServiceNow has taken the wraps off the Orlando update to its cloud platform for managing IT that adds advanced analytics and artificial intelligence (AI) capabilities. In addition, an existing integration framework that ...

For over a decade, ITIL has been the leading ITSM framework adopted by enterprises across the globe. So, what is driving a rapidly increasing interest in Site Reliability Engineering (SRE) as a ...

Ever since DevOps came on the scene a decade ago, ITIL has been under siege. ITIL lays out a number of IT service management (ITSM) best practices, including release management, change management, ...

ServiceNow today announced it is extending the reach of its IT operations management platform to integrate with a variety of DevOps platforms. Richard Hawes, director of product marketing for ServiceNow, said ServiceNow ...

Splunk today announced it will acquire SignalFx as part of an effort to extend its reach beyond IT operational analytics and into the realm of application performance management (APM). Valued at approximately ...

As BMC tests the AIOps waters, the company seeks to find a balance in serving both the DevOps and ITIL populations It’s clear in the enterprise IT space that artificial intelligence (AI) ...

PagerDuty today unveiled a framework intended to make it possible for organizations to bridge multiple styles of IT service management (ITSM) methodologies for IT operations. Rachel Obstler, vice president of product for ...

With the launch today of a flow design tool from xMatters, the divide between DevOps and ITIL-based approaches to managing IT is narrowing. xMatters Flow Designer is a drag-and-drop graphical tool that ...

Truth be told, there are dozens of different frameworks in existence and all have their unique perspectives on how a project is managed and executed. Frameworks such as Agile, ITIL, lean, cobit, ...

IBM and ServiceNow today announced an alliance under which IBM Global Technology Services (GTS) will collaborate with ServiceNow to make DevOps processes and events managed via the IBM Cloud Migration Factory visible ...