PagerDuty Introduces Two New Products to Help Companies Shift From Reactive to Proactive by Identifying Business Impact and Analyzing Operational Performance

PagerDuty Visibility and PagerDuty Analytics help business leaders gain real-time insights to improve digital operations and take action in real time

SAN FRANCISCO – September 11, 2018 – Today at PagerDuty Summit 2018, PagerDuty, a global leader in digital operations management, launched two new products to extend its digital operations management platform: PagerDuty Visibility and PagerDuty Analytics. PagerDuty Visibility provides IT leaders, technical responders, and business owners a shared, real-time view into operational health that impacts both consumers and business. PagerDuty Analytics provides operational insights for business and technical leaders by combining machine and human response data collected over time to drive better business outcomes.

“Every business is engaged in some form of digital transformation, with the focus on delivering delightful digital brand experiences,” said Rachel Obstler, vice president of product at PagerDuty. “Leaders need new proactive solutions that connect operational performance to customer and business impact. PagerDuty Visibility and PagerDuty Analytics provide actionable information so business and technical teams can deliver best-in-class customer experiences.”

PagerDuty Visibility and PagerDuty Analytics leverage the company’s rich and unique data set collected over the past nine years from more than 10,500 customers. This gives organizations unprecedented insights into understanding actual customer and business impact of digital incidents and real-time productivity that affect their bottom lines.