A new survey found just under a quarter (23%) of respondents are now tracking all four of the DevOps metrics defined by the DevOps Research and Assessment Team (DORA), with another 17% now tracking three.
The State of Developer Experience survey polled 129 IT professionals that play a role in software development and was conducted by LeanIX, a provider of a platform for managing the building of enterprise applications.
Dominick Rose, vice president of product management and strategy for LeanIX, said the ability to track DORA metrics such as deployment frequency (77%), failure rate (73%), lead time for changes (63%) and mean-time-to-recovery (MTTR) (55%) are leading indicators of DevOps maturity.
DORA metrics, which are defined and maintained by a unit of Google, are being used most frequently to drive agile planning (69%) and optimize continuous integration/continuous delivery (CI/CD) platforms (58%), the survey found.
Overall, the survey revealed just under half of the respondents (47%) said their organization had a high level of DevOps maturity, defined as having adopted three or more DevOps working methods. Those working methods are: Being flexible to changes in customer needs; having implemented a CI/CD platform; all engineers build, ship and own their own code; teams are organized around topologies and each team is free to choose its own technology stack.
Of course, each individual organization will determine for itself what level of DevOps depth is required. For example, not every organization would see the need for teams to be organized around topologies or be free to choose its own technology stack. In fact, Rose said the survey made it clear that larger enterprise IT organizations tended to have a lower overall level of DevOps maturity. One reason for that is many larger organizations are still employing legacy processes to build and deploy software, noted Rose.
Most developers are also further along in terms of embracing continuous integration (CI) than IT operations teams are in adopting continuous delivery (CD), added Rose. However, as the number of applications being developed using low-code and no-code tools continues to increase, it’s only a matter of time before application delivery needs to become more automated, he said. Achieving that goal will become easier as more artificial intelligence (AI) is incorporated into IT operations, Rose added.
Nevertheless, the survey made it clear there is still a long way to go in terms of bridging the divide between DevOps teams and the rest of the business, with only 20% of respondents indicating that they use a value stream management (VSM) platform to track engineering efficiency to tie development activities to actual business results.
A total of 71% of respondents, however, tracked open support tickets as a measure of customer value, followed by 66% that tracked monthly users and 45% that tracked feature adoption.
It remains to be seen how DevOps will be further promulgated throughout organizations but as more organizations realize how dependent they are on software, it then becomes a question of how fully they embrace DevOps best practices as the pace at which applications are being built and deployed continues to accelerate.
