Tag: end user experience
Forget Automation: Why IT Should Take UX Cues From Fine Dining
As a college student, I worked at a five-star Italian restaurant where I learned the discipline and practice of customer service. The general manager knew exactly which corner to stand in to ...
Popular iOS Apps Request Excessive User Data Permissions
Most apps require some sort of user data to function properly. Google Maps needs location data to offer routing services. Twitter needs photo library access to upload a photo, and so on ...
Lessons in User Engagement From Game Development
Quarantine measures forced most of the world to stay physically distant — a shift that has forever changed consumer behaviors, and especially how humans interact and spend their free time. A clear ...
Splunk Dives Deeper Into Observability
Splunk, during its online .conf20 conference today, launched the Splunk Observability Suite, which combines tools for infrastructure monitoring, application performance monitoring, digital experience monitoring, log investigation and incident response in a single ...
Modern Workers Demand Modern Technology
Companies today must think of their employees as customers and employ technology, including mobile apps, that employees want to use. I have always been a bit of a technophile. Many years ago, ...
Akamai Gives DevOps Teams More Control
When most DevOps teams think about platforms, it’s usually a conversation about some form of software sitting on a server in a data center. But many web and mobile applications employ a ...