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What DevOps Teams Should Know About Phishing and the Supply Chain

What DevOps Teams Should Know About Phishing and the Supply Chain

By: Gilad David Maayan on September 19, 2023

The DevOps pipeline is a critical component in any organization, and it has broader implications that can affect other organizations as well. Some of the biggest cybersecurity breaches of recent years were supply chain attacks, in which attacks infiltrated the development systems of one organization to break into the systems of its customers downstream. Needless to say, this had catastrophic consequences for the organization under attack.

According to Deloitte, 91% of cyberattacks begin with a phishing email, and supply chain attacks are no exception. By understanding this common threat and preventing it, DevOps organizations can significantly improve their resilience to these attacks. Of course, phishing awareness and prevention should come as part of a broader cybersecurity program that addresses additional supply chain risks. 

What is Phishing?

Phishing is a method used by cybercriminals to trick you into revealing sensitive information. They do this by creating a replica of a legitimate website or email and asking you to provide personal information such as passwords, credit card numbers, and social security numbers.

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Phishing attacks can take various forms. Some of the most common include email spoofing, where the attacker sends an email that appears to be from a trusted source, and website spoofing, where the attacker creates a fake website that looks identical to a legitimate one.

Regardless of the method used, the goal is the same: To trick you into providing sensitive information. Phishing is a serious threat to both individuals and businesses. It’s not just about losing money; it can also lead to identity theft, damage to your reputation, and even legal consequences. Get more background in this detailed blog post about phishing prevention.

Implications of Phishing for the Software Supply Chain

Entry Point for Larger Attacks

The supply chain is a prime target for phishing attacks. This is because it provides an entry point for larger attacks. For example, a phishing attack on a supplier could compromise their security, allowing the attacker to infiltrate organizations that use their software downstream.

This kind of attack can have devastating consequences. It could lead to the theft of sensitive information, disruption of operations and even compliance risks.

Information Theft

Information theft is one of the most significant risks associated with phishing attacks on the supply chain. When a supplier falls victim to a phishing attack, the attacker can gain access to a wealth of valuable information belonging to the supplier and, in some cases, to its customers or partners. This could include everything from financial data to proprietary business information.

The loss of such information can have severe implications. It could lead to financial loss, damage to the company’s reputation, and legal consequences.

Disruption of Operations

Another significant risk associated with phishing attacks on the supply chain is the potential for disruption of operations. A successful phishing attack could compromise a supplier’s systems or the systems of organizations that rely on that supplier, leading to downtime and delays in the supply chain.

This kind of disruption can cause significant damage to a business. It could result in lost sales, damage to customer relationships and even the potential for business failure.

Compliance Risks

Lastly, phishing attacks on the supply chain can lead to compliance risks. Many industries are subject to strict regulations regarding data security. If a phishing attack leads to a data breach, the companies involved could face hefty fines and penalties.

Additionally, a data breach could damage a company’s reputation, making it harder to do business in the future.

Practical Steps to Secure the DevOps Pipeline

1. Implementing Security Awareness Training

The first and most crucial step in countering phishing risks is implementing security awareness training. This involves educating all team members about the various forms of phishing attacks and how to recognize them. Interactive sessions, workshops and webinars can be very effective in conveying this knowledge.

Another vital aspect of security awareness training is teaching employees how to respond to suspected phishing attempts. They should know the steps to take, such as not clicking on any links in a suspicious email, reporting the incident to the IT department and deleting the email.

2. Deploying Anti-Phishing Tools and Technologies

While awareness and education are critical, they are not enough on their own to protect against phishing attacks. This is where anti-phishing tools and technologies come into play. These tools can help detect phishing attempts and prevent them from reaching the intended targets.

There are several types of anti-phishing tools available, including email filters that detect and block phishing emails, browser add-ons that warn users when they attempt to visit a phishing website and AI-based tools that can recognize even sophisticated phishing attempts.

3. Incorporating Security into the Software Development Life Cycle (SDLC)

Incorporating security into the software development life cycle (SDLC) is another crucial step in countering phishing risks. This means considering security at all stages of software development, from planning and design to coding, testing and deployment.

Security should be a primary consideration when designing software systems. This includes designing systems to be resilient to phishing attacks, for example, by using secure coding practices to prevent common vulnerabilities that phishers can exploit.

During the coding and testing stages, it’s crucial to conduct regular security audits and vulnerability assessments to identify any potential weaknesses that could be exploited by phishers. Any identified vulnerabilities should be promptly addressed.

Finally, during the deployment stage, it’s vital to ensure that all software components are securely configured and that any security patches or updates are applied promptly. This can help prevent phishing attacks that exploit software vulnerabilities.

4. Regular Phishing Simulations and Drills

Finally, conducting regular phishing simulations and drills is an excellent way to test the effectiveness of your phishing prevention measures. These simulations involve sending mock phishing emails to employees to see how they respond. The results can provide valuable insights into areas where further training or technical measures may be needed.

Phishing drills should be conducted regularly and should cover various phishing techniques. The results of these drills should be shared with all team members, along with feedback and recommendations for improvement.

Phishing simulations should also be used to test the effectiveness of your anti-phishing tools. If a significant number of mock phishing emails get through your defenses, this could indicate that your tools are not effective and need to be updated or replaced.

Conclusion

In conclusion, the integrity of DevOps pipelines—and, by extension, the entire supply chain—is increasingly under threat from phishing attacks. This is a grave concern given the potentially devastating implications ranging from data theft, operational disruption, legal consequences and considerable compliance risks. 

However, organizations can proactively safeguard their DevOps pipelines by fostering a security-conscious culture underpinned by regular training and awareness programs. Deployment of state-of-the-art anti-phishing technologies and the integration of security at all stages of the SDLC can further strengthen defenses. 

Additionally, regular phishing simulations and drills can be instrumental in testing and enhancing the resilience of these measures. The war against phishing is continuous and staying one step ahead of the threat requires constant vigilance, innovative strategies and robust technical defenses.

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Filed Under: Blogs, Business of DevOps, Continuous Delivery, Continuous Testing, DevOps Culture, DevSecOps Tagged With: Cyberattacks, devsecops, phishing, social engineering, Software Supply Chain

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