Imagine a future where human IT operators and intelligent systems work together in a virtual operations room; the systems do the heavy lifting while the humans supervise. This may seem like science ...

Agile has proved its value to businesses across industries and geographies. In fact, the pandemic elevated it to an absolute necessity for organizations' success and survival. Business leaders around the world invested ...

When you’re feeling the stress and pain of manually managing incidents and incident response, making the decision to find an incident management tool is a no-brainer. But how do you choose the ...

Atlassian this week made available a Forge platform for building applications that complements its existing portfolio. Mike Tria, head of platform engineering for Atlassian, said Forge is intended to provide an application ...

Nothing gets the blood pumping like seeing an IT incident alert flash across the screen. Is the network traffic anomaly a potential intrusion? Are we about to have an outage? Is it ...

ServiceNow today unveiled an Agent Client Collector (ACC) that makes it possible for IT teams to capture data from software, hardware and cloud infrastructure. Jeff Hausman, vice president and general manager for ...

Do the words, “It’s audit time!” make your stomach sink? If so, you’re not alone. Assisting with evidence collection for compliance audits around PCI DSS, SOC-2, ISO 27001, NIST and HITRUST is ...

ServiceNow today made available an update, dubbed Quebec, to its Now platform that adds a set of low-code application development tools. Marcus Torres, general manager for IntegrationHub and vice president of platform ...

In today’s complex, dynamic IT environments, the proliferation of disparate IT Ops, NOC, DevOps and SRE teams and tools is a given - and usually considered a necessity. This leads to the ...

In product development, change is vital. In fact, some might say that product development is the embodiment of change. Continuous improvement keeps products from becoming stagnant, which, in turn, keeps companies afloat ...

AIOps (artificial intelligence for IT ops) refers to the automation of IT operations through AI and machine learning. With every organization working rapidly toward the ultimate goal of digital transformation, there is ...

In this DevOps Chat, Mark Smalley of Smalley.IT, and Lead Editor with AXELOS of the ITIL 4 High Velocity IT joins ASG CEO Mitch Ashley to discuss his work creating this new ...