Tag: enterprise service management

AIOps in Service Management: Removing the Noise
AIOps (artificial intelligence for IT ops) refers to the automation of IT operations through AI and machine learning. With every organization working rapidly toward the ultimate goal of digital transformation, there is ...

Enterprise Service Management with Jira Service Desk and Confluence
Companies are looking to reduce cost, create efficiency and improve productivity of all internal and external customer services. In many organizations, different departments are using individual tools to provide their customers with ...