Tag: disaster
When IT Disaster Strikes, Part 2: Who You Gonna Call?
contributor | | customer liaison, deputy, disaster, incident commander, incident response team, it, scribe, SME, subject matter expertIn Part One of this series, I provided a high-level overview of what an efficient incident response process entails from start to finish, including general framework for an incident response team. Now ...
When IT Disaster Strikes, Part 1: Resolving Incidents
As a developer or operations team member, there is nothing quite like the dread you feel when you hear the familiar ringtone of your on-call page at 3 a.m. Being on call ...
Is Your Company’s IT a Disaster Waiting to Happen?
contributor | | disaster, disaster recovery, failover, failure, hardware, IT infrastructure, software, systemsRecent IT disasters suggest gaps in hardware testing, backup system testing and inadequate disaster recovery plans. Although the summer often is the most profitable season for most airlines, this past summer wasn’t ...