Tag: production AI
Beyond Log Search: What We Learned Building a RAG-Based Incident Diagnosis System
A RAG-based AIOps framework can cut incident diagnosis time by grounding LLM reasoning in real runbooks, tickets and postmortems, improving root-cause accuracy while giving SREs source-backed answers they can trust ...
Production-Grade AI Eval Systems. What I Learned Putting LLMs on Call
Production-grade AI reliability requires more than uptime and latency. A layered eval system helps teams detect hallucinations, RAG failures and quality regressions before customers do ...
The Death of the Four Golden Signals: Designing Telemetry for Non-Deterministic Infrastructure
In complex software systems, our traditional definition of operational health has always been comfortably binary. For over a decade, site reliability engineering (SRE) teams have relied on the industry-standard ‘Four Golden Signals’ ...

