Tag: service metrics

What’s the Difference Between SLI, SLA and SLO?
If you're just getting into site reliability engineering (SRE) or platform engineering, you've probably come across a bunch of new terminologies, like SLI, SLA and SLO. These benchmarks are commonly referenced in ...

How to Achieve Cloud Operational Excellence
Cloud operational excellence means delivering the right mix of cloud-based services at the optimal cost and quality to support your organization’s mission and strategy. You might be thinking, "Why go to the ...

Hooked on Service Metrics
We live in an increasingly “as-a-service” world. From software as a service (SaaS) and platform as a service (PaaS) to functions as a service (FaaS) and SaaS-delivered applications, service delivery has become ...