Tag: service metrics
How to Achieve Cloud Operational Excellence
Cloud operational excellence means delivering the right mix of cloud-based services at the optimal cost and quality to support your organization’s mission and strategy. You might be thinking, "Why go to the ...
Hooked on Service Metrics
We live in an increasingly “as-a-service” world. From software as a service (SaaS) and platform as a service (PaaS) to functions as a service (FaaS) and SaaS-delivered applications, service delivery has become ...