ITIL
New Relic Adds Ability to Correlate IT Events to Business Processes
Mike Vizard | | business process, change management, incident management, natural language processing, New RelicNew Relic Pathpoint enables DevOps teams to better understand the potential business impact of any change to an IT environment ...
Skillsoft Survey Sees AI Driving Increased Need to Retrain IT Teams
More organizations than ever will need to invest in IT training as advances in artificial intelligence (AI) transform roles and responsibilities in the coming year ...
DevOps 2024: DevOps Isn’t Dead; Long Live DevOps
Well, it has been quite the year in general and quite the year as it relates to DevOps. As I sit here on the cusp of the 10th year of publishing DevOps.com, ...
Senser Extends AIOps Reach to Manage SLOs and SLAs
Senser is extending the reach of its AIOps platform to include an ability to define and maintain SLAs and SLOs ...
ScienceLogic Unveils Revamped AIOps Platform
The ScienceLogic SL1 platform incorporates predictive and generative AI tech the company gained with the acquisition of Zebrium in 2022 ...
Atlassian Delivers on Generative AI Promise for DevOps and ITSM
Atlassian's generative AI capabilities are now generally available across its Jira and Confluence suite of tools for managing IT and DevOps workflows ...
PagerDuty Previews Generative AI Copilot for ITSM
Under an early access program, PagerDuty, Inc. is making available a tool that brings generative AI capabilities to its ITSM platform ...
Immutable Infrastructure: The Next Step for DevOps
For DevOps teams, immutable infrastructure offers a transformative approach to organizational security for companies of all sizes ...
IT Service Incidents Are Becoming More Frequent, Survey Says
A Transposit survey found the majority of respondents saw more frequent service incidents that affected their customers over the past 12 months ...
The Benefits of Self-Service Infrastructure
Mariusz Michalowski | | Cloud Computing, developer productivity, infrastructure, platform engineering, self-serviceSelf-service infrastructure offers numerous advantages that help businesses become more efficient and agile ...
Atlassian Brings Generative AI to ITSM
Mike Vizard | | Atlassian, generative AI, helpdesk, intelligence, ITSM, JIRA, project management, service managementAtlassian added generative AI capabilities to Jira Service Management, an ITSM platform built on top of Jira ...
DevOps and ITIL Integration: Driving Collaborative Agility in ITSM
Businesses face continuous pressure to deliver high-quality IT services efficiently. One emerging integration to meet these goals is between DevOps and IT service management (ITSM), more commonly known as DevOps+. DevOps+ is ...
